Frequently Asked Questions

1. How long does shipping take?

Our standard shipping time ranges from 4 to 9 business days within the United States. This includes 1–2 business days for handling and 3–7 business days for transit.

2. Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the USA.

3. What is your order cut-off time?

Orders placed before 04:00 PM EST (GMT-05:00) are processed the same business day. Orders placed after this time are processed the next business day.

4. Which shipping carriers do you use?

We partner with trusted carriers such as USPS, UPS, and FedEx. The carrier may vary depending on your location and order size.

5. How do I track my order?

Once your order is shipped, we will email you a tracking number and link. You can also check the status of your order using our Order Tracking Page.

6. What is your return policy?

We accept returns for both defective and non-defective items within 30 days of delivery. Items must be new, unused, and in original condition.

7. Do you offer exchanges?

Yes. Exchanges are accepted within 30 days, as long as the product is new and unused. Contact us at support@veroneclub.com for exchange approval and instructions.

8. How do I return an item?

Returns are done by mail, and a free return label is included in your package. Contact us for authorization before returning any items.

9. When will I receive my refund?

After we receive and inspect your returned item, refunds are issued within 7 days to your original payment method. You will receive a confirmation email once processed.

10. What payment methods do you accept?

We accept

Visa, MasterCard, American Express, Discover

PayPal

Apple Pay

Google Pay

Diners Club

Bancontact

USDC

All payments are processed securely in USD.

Contact Us:

Trade Name: Verone Club
Company Registration Name: AFS DIGITAL LLC
Company Registration Number: L24000490778
Employer Identification Number (EIN): 32-0795841
Business Address: 4800 N Federal Hwy, Suite B200, Boca Raton, Florida 33431, United States
Email: support@veroneclub.com
Phone Number: +1-800-829-4933
Business Hours: 9:00 AM to 5:00 PM Between Monday to Friday
Time Zone: (GMT-05:00) Eastern Standard Time (New York)